FAQ

Covid19Alessandria.help is a helpful virtual space for all the citizens of Alessandria involved in the emergency.

  • It is an information system that combines the useful numbers of the local authorities involved in the Coronavirus emergency, official sources to consult, news on fundraising and solidarity initiatives, information on how to get around, go shopping and much more.
  • It is a non-profit project, directed and managed by volunteers.
  • It is a space open to the suggestions and collaboration of all those who are interested in helping out.

On Covid19Alessandria.help you can:

  • Feel closer to the city community
  • Discover news, initiatives, services and, thanks to a map, the commercial activities nearest to you
  • Support, contribute and be useful to the community
  • Suggest theme-related initiatives

Covid19Alessandria.help is made possible thanks to the work of the volunteers who promoted it and the contribution of all those who participate by reporting useful information, bottom-up initiatives, needs and availability to be engaged. We are making the city more networked in order to give greater attention to the needs of the most fragile and greater value to the efforts of those who operate on the territory.

  • Institutional sources - Information and news about the emergency from official sources
  • Useful information - Reports are verified and organized to help others find information more easily
  • Public or private solidarity initiatives - Community initiatives
  • Fundraisers - Fundraisers circulating on the network and promoted by the hospital and local foundations.
  • Material donations/supplies - Tell us about offers of goods you come in touch with
  • Help offers - Individuals and organizations offering help of any kind
  • Help requests - Needs and requirements that we network to find solutions more quickly
  • Deliveries and errands home deliveries of essential goods, food, medicines, errands
  • Open shops - Pharmacies, shops and service companies active in the city
  • Psychological support - Psychological support services provided by organizations and institutions
  • Anti-Violence Centre - Useful numbers to contact the Me.Dea Anti-Violence Centre
  • Foreigners Desk - Useful information for foreign communities and refugees
  • Employment support - Support initiatives for workers and enterprises
  • Remote learning - Online educational and training initiatives, local and non-local
  • Children’s entertainment and cultural activities - Facilities for entertaining children at home and artistic and cultural events and content, including live!
  • Transport information - Information on public and private transport services in the city
  • Useful contacts - Telephone numbers, e-mails and news of the main organisations involved in the emergency

Here are the guidelines, step by step:

  • Visit the covid19alessandria.help homepage.
  • Choose the category of your report
  • Fill in the form with the required information
  • Confirm that you have read and accepted the privacy policy and click on Send.
  • Your report is done!
  • Reports are verified and published by a team of volunteers
  • If you have any problems or worries please contact us at covid19alessandria.help@lab121.org

Go to the Join us page and tell us about your interest in contributing to the platform’s development and being available to help with tasks or activities for the community.

Share Covid19Alessandria page on your channels, recommend the website to your family and friends, alert people you may know in difficulty.

Thank you for your interest. Please visit the About Us page to find out about the organisations and people who are currently contributing and join the team, we are waiting for you!